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Privacy Policy

Your privacy matters to us. Here's how YWCJ collects, uses, and protects your information.

Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact us. We also collect limited technical data, such as browser type and device information, to improve your experience.

How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support and respond to your inquiries.
  • To send order updates and, with your consent, marketing communications.
  • To improve our website, products, and services.
  • To prevent fraud and ensure the security of your account.

Sharing of Information

We never sell your personal information. We may share data with trusted service providers — such as payment processors, shipping carriers, and email platforms — solely to operate our business and fulfill your orders, and only to the extent necessary.

Cookies

We use cookies and similar technologies to remember your preferences, keep items in your bag, and understand how visitors use our site. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment details are processed through secure, PCI-compliant providers.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise any of these rights, please contact us and we'll respond promptly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Contact page. We're happy to help.